Shipping policy

Thank you for shopping with us. Below is important information regarding our shipping process.

Order Processing 

. Online orders are processed within 1-2 business days ( excluding weekends and holidays).

.Once your order is processed, you will receive a confirmation email with tracking information when available.  

Shipping time 

. Estimated delivery time is 3-9 business days , depending on your location. 

. Shipping times may vary due to carrier delays, customs processing, or high demand periods. 

. if you live in the Lower Mainland in BC we offer local pick up option at no cost. 

Shipping Rates 

. Shipping fee ( If applicable ) on calculated at checkout .

. Promotion free shipping offers will be clearly displayed. 

Tracking 

. Tracking details will be sent via email once your order ships. 

. Please allow 24- 72 hours for tracking updates to appear.

Address Accuracy 

Please ensure your shipping address is complete and accurate. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided at checkout .

Delays  

While we do our best to deliver on time, unexpected delays may occur that are beyond our control. We appreciate your patience and understanding .

Responsibility for Packages in Transit

We cannot be held responsible for packages that are lost, stolen, or damaged once they have been handed over to the shipping carrier. For any issues with delivery, please contact the carrier directly using your tracking information.

Questions 

If you have any question regarding shipping, please contact us at info@rollthedicecollectorscorner.ca.

Thank you for shopping with us!