Contact information

Below is important information regarding our shipping process.

Shipping Rates 

. Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

. Promotion free shipping offers will be clearly displayed. 

Shipping time 

. Estimated standard delivery time within Canada is 3-9 business days , depending on your location unless you've chosen " expedited " which typically arrives in 2-3 business days.

. Shipping times may vary due to carrier delays,holidays , or high demand periods. 

Tracking 

. Tracking details will be sent via email once your order ships. 

. Please allow 24- 72 hours for tracking updates to appear.

Address Accuracy 

Please ensure your shipping address is complete and accurate. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided at checkout .

Responsibility for Packages in Transit

We cannot be held responsible for packages that are lost, stolen, or damaged once they have been handed over to the shipping carrier. For any issues with delivery, please contact the carrier directly using your tracking information.

Delays  

While we do our best to deliver on time, unexpected delays may occur that are beyond our control. We appreciate your patience and understanding .

Questions 

If you have any question regarding shipping, please contact us at info@rollthedicecollectorscorner.ca.