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Frequently asked questions

All sales are final. We do not accepted returns, exchanges or issue refunds on any items. This policy applies to all products, including sale and promotional items. If you have any question Please contact us at info@rollthedicecollectorscorner.ca.

Order Processing

. Online orders are processed within 1-2business days ( excluding weekends and holidays).

.Once your order is processed, you will receive a confirmation email with tracking information when available.

Questions

If you have any question regarding shipping, please contact us at info@rollthedicecollectorscorner.ca.

Below is important information regarding our shipping process.

Shipping Rates

. Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

. Promotion free shipping offers will be clearly displayed.

Shipping time

. Estimated standard delivery time within Canada is 3-9 business days , depending on your location unless you've chosen " expedited " which typically arrives in 2-3 business days.

. Shipping times may vary due to carrier delays,holidays , or high demand periods.

Tracking

. Tracking details will be sent via email once your order ships.

. Please allow 24- 72 hours for tracking updates to appear.

Address Accuracy

Please ensure your shipping address is complete and accurate. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided at checkout .

Responsibility for Packages in Transit

We cannot be held responsible for packages that are lost, stolen, or damaged once they have been handed over to the shipping carrier. For any issues with delivery, please contact the carrier directly using your tracking information.

Delays

While we do our best to deliver on time, unexpected delays may occur that are beyond our control. We appreciate your patience and understanding .

Questions

If you have any question regarding shipping, please contact us at info@rollthedicecollectorscorner.ca.

Currently shipping within Canada Only

Yes, If you live in the Lower Mainland in B.C we offer local pick up at no cost. You will be sent information regarding pick up times once you place your order.

If you want to PICK UP at the Card Show, Please message us in the ( SPECIAL INSTRUCTIONS BOX ) prior to check out. See Calendar Events for the upcoming card show. Thank You

Pickup Instructions
Please bring your order confirmation email and a valid ID. Thank You

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Frequently asked questions